Last updated: December 5, 2024
Naive Art Gallery is committed to protecting your privacy and ensuring a safe and pleasant shopping experience on our website. This Privacy Policy outlines the types of personal data we collect, how we process it, and your rights concerning this information.
1. Information We Collect
We collect personal data when you interact with our website, whether by browsing, registering, placing an order, or subscribing to our newsletter.
This includes:
– Personal Identification Information: Name, surname, email address, phone number, delivery and billing addresses.
– Payment Information: Payment details, such as credit card information, processed through a secure payment service.
– Website Usage Information: Data on how you navigate our website, including your IP address, browser type, pages visited, and time spent on the site.
– Cookies: We use cookies to enhance your browsing experience (see our Cookie Policy for details).
2. Purpose of Processing Personal Data
The information we collect will be used for the following purposes:
– Order Processing: To process, ship, and communicate about your orders.
– Payments and Billing: Financial information is used exclusively to process payments for ordered products.
– Communication: To send you order confirmations, delivery updates, and information about our products. If you subscribe to our newsletter,
we will send you special offers and updates on new products.
– Improving Experience: To analyze user behavior on our site, enhance its functionality and design, and customize your shopping experience.
3. Legal Basis for Processing Data
We process your personal data based on the following legal grounds:
– Your Consent: When you provide consent for marketing communications or specific data processing (Article 6(1)(a) of GDPR).
– Contract Execution: Processing your data to fulfill and deliver orders (Article 6(1)(b) of GDPR).
– Legal Obligations: To comply with tax or legal requirements (Article 6(1)(c) of GDPR).
4. How We Share Your Data
Your personal data may be shared with third parties solely for the purposes mentioned above, and only to the extent necessary:
– Payment Service Providers: For example, processors like Netopia, responsible for managing your financial transactions.
– Delivery Service Providers: Such as Fancurier and Sameday, who deliver the purchased products.
– Marketing Service Providers: If you have consented to receive newsletters, your data may be shared with partner platforms.
We will not sell or rent your personal data to third parties for marketing purposes without your explicit consent.
5. Your Privacy Rights
Under applicable laws, you have the following rights concerning your personal data:
– Right of Access: Request a copy of the personal data we hold about you.
– Right to Rectification: Correct inaccurate or incomplete information.
– Right to Erasure (Right to Be Forgotten): Request deletion of your data, provided it does not conflict with legal obligations.
– Right to Restrict Processing: Request restrictions on processing your personal data under certain conditions.
– Right to Object: Object to the processing of personal data for direct marketing purposes.
– Right to Withdraw Consent: Withdraw your consent at any time for data processing based on consent.
To exercise any of these rights, please contact us at contact@naiveartgallery.com.
6. Data Retention Period
Your personal data will be retained for as long as necessary to fulfill the purposes for which it was collected, including complying with legal, tax, or dispute resolution obligations.
Typically, we retain order-related data for 10 years as required by tax regulations, while marketing data is retained until you withdraw your consent.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, destruction, loss, or alteration.
8. Sharing Your Information
We do not sell, rent, or distribute your personal data to third parties, except in the following cases:
– Service Providers: Sharing personal data with third parties who help operate our online store (e.g., delivery services or payment processors). These providers are obligated to protect your data confidentiality and use it only for their service fulfillment.
– Legal Obligations: Disclosing your personal data to comply with legal requirements, government orders, or legal processes as applicable.
9. International Data Transfers
If our services involve transferring your personal data outside the European Union (e.g., to cloud service providers), we ensure these transfers comply with GDPR regulations through appropriate safeguards.
10. Cookies
To improve your experience on our website, we use cookies. These are small files stored on your device that help us understand how you use our site.
You can disable cookies in your browser settings, but this may affect website functionality. For more details, see our Cookie Policy.
11. Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page and take effect upon publication.
We encourage you to review this policy periodically to stay informed about any updates.
12. Contact
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at contact@naiveartgallery.com.